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Zowie

Medium Risk

Customer Support

AI customer service automation built for e-commerce that resolves up to 70% of inquiries without agents.

4
Risk Score
(1-10 scale)

Data Handling

Storage Location

EU servers

Retention Policy

12 months

Training on User Data

No

Risk Factors

  • ⚠E-commerce order data processed
  • ⚠High automation rate with limited oversight
  • ⚠Customer purchase history accessible

Security Recommendations

  • ✓Set human review thresholds
  • ✓Limit order data exposure
  • ✓Monitor automation accuracy

Compliance

SOC 2✓
GDPR✓
HIPAA✗

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