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Zenvia AI

Medium Risk

Customer Support

AI-powered customer experience platform for Latin America

4
Risk Score
(1-10 scale)

Data Handling

Storage Location

Brazil cloud servers

Retention Policy

Per contract terms

Training on User Data

May use for improvement

Risk Factors

  • Account data stored in cloud infrastructure
  • Data shared with third-party AI providers
  • Third-party integrations may access data

Security Recommendations

  • Monitor API access and usage logs
  • Evaluate compliance requirements for your region
  • Regularly audit connected integrations

Compliance

SOC 2
GDPR
HIPAA

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