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Whatfix

Medium Risk

Marketing

Digital adoption platform using AI to provide contextual in-app guidance and process automation.

5
Risk Score
(1-10 scale)

Data Handling

Storage Location

US, EU, and APAC cloud regions

Retention Policy

Customer-configurable retention

Training on User Data

Usage data analyzed within customer environment

Risk Factors

  • ⚠Application usage tracking across enterprise tools
  • ⚠AI-driven workflow analysis
  • ⚠Browser extension data access

Security Recommendations

  • ✓Review data collection from enterprise apps
  • ✓Configure regional data storage
  • ✓Audit workflow automation rules

Compliance

SOC 2✓
GDPR✓
HIPAA✗

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