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Ultimate.ai

Medium Risk

Customer Support

AI-powered customer service automation platform by Zendesk

5
Risk Score
(1-10 scale)

Data Handling

Storage Location

EU cloud servers

Retention Policy

Per contract terms

Training on User Data

Used to improve models

Risk Factors

  • ⚠Account data stored in cloud infrastructure
  • ⚠Data shared with third-party AI providers
  • ⚠Third-party integrations may access data

Security Recommendations

  • ✓Monitor API access and usage logs
  • ✓Evaluate compliance requirements for your region
  • ✓Regularly audit connected integrations

Compliance

SOC 2✓
GDPR✓
HIPAA✗

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