RingCentral AI logo

RingCentral AI

Medium Risk

Customer Support

AI-powered business communications and contact center

5
Risk Score
(1-10 scale)

Data Handling

Storage Location

US cloud servers

Retention Policy

Per contract terms

Training on User Data

Used to improve AI features

Risk Factors

  • Cross-border data transfers
  • Metadata collected for analytics
  • Data shared with third-party AI providers

Security Recommendations

  • Use SSO and MFA for account security
  • Limit sharing of confidential information
  • Train staff on data handling policies

Compliance

SOC 2
GDPR
HIPAA

Manage This Tool

Automatically monitor and control RingCentral AI usage in your organization

Get Aona AI

Compare Tools

See how RingCentral AI stacks up against alternatives

Compare Tools

Other Customer Support Tools