Quiq
Medium RiskCustomer Support
AI-powered messaging platform that enables businesses to communicate with customers via SMS, chat, and social.
4
Risk Score
(1-10 scale)
Data Handling
Storage Location
US servers
Retention Policy
12 months
Training on User Data
No
Risk Factors
- ⚠SMS and messaging data stored
- ⚠Multi-platform message routing
- ⚠Customer phone numbers processed
Security Recommendations
- ✓Encrypt messaging data at rest
- ✓Implement phone number masking
- ✓Audit message routing rules
Compliance
SOC 2✓
GDPR✓
HIPAA✗
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