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Quiq

Medium Risk

Customer Support

AI-powered messaging platform that enables businesses to communicate with customers via SMS, chat, and social.

4
Risk Score
(1-10 scale)

Data Handling

Storage Location

US servers

Retention Policy

12 months

Training on User Data

No

Risk Factors

  • SMS and messaging data stored
  • Multi-platform message routing
  • Customer phone numbers processed

Security Recommendations

  • Encrypt messaging data at rest
  • Implement phone number masking
  • Audit message routing rules

Compliance

SOC 2
GDPR
HIPAA

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