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Medallia

Medium Risk

HR

AI-powered experience platform for capturing and analyzing employee feedback at scale.

5
Risk Score
(1-10 scale)

Data Handling

Storage Location

US and EU servers

Retention Policy

Duration of contract

Training on User Data

No

Risk Factors

  • ⚠Large-scale feedback collection
  • ⚠Text analytics on open responses
  • ⚠Cross-channel data correlation

Security Recommendations

  • ✓Review text analytics scope
  • ✓Limit cross-channel data linking
  • ✓Ensure anonymity in reporting

Compliance

SOC 2✓
GDPR✓
HIPAA✗

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