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Heyday by Hootsuite logo

Heyday by Hootsuite

Low Risk

Social Media

AI conversational commerce tool for social media customer engagement.

3
Risk Score
(1-10 scale)

Data Handling

Storage Location

Canada servers

Retention Policy

Until deletion

Training on User Data

No

Risk Factors

  • ⚠Customer purchase intent data stored
  • ⚠Product catalog integrated
  • ⚠Conversation handoff data shared

Security Recommendations

  • ✓Protect customer purchase data
  • ✓Review product catalog sync settings
  • ✓Audit conversation logs

Compliance

SOC 2✓
GDPR✓
HIPAA✗

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