Gorgias
Medium RiskCustomer Support
AI-powered helpdesk for e-commerce that automates responses and centralizes customer interactions.
4
Risk Score
(1-10 scale)
Data Handling
Storage Location
US servers
Retention Policy
Account lifetime
Training on User Data
No
Risk Factors
- ⚠E-commerce order data processed
- ⚠Centralized customer interaction history
- ⚠Third-party app marketplace integrations
Security Recommendations
- ✓Audit marketplace app permissions
- ✓Limit order data exposure
- ✓Review automated response templates
Compliance
SOC 2✓
GDPR✓
HIPAA✗
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