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Gorgias

Medium Risk

Customer Support

AI-powered helpdesk for e-commerce that automates responses and centralizes customer interactions.

4
Risk Score
(1-10 scale)

Data Handling

Storage Location

US servers

Retention Policy

Account lifetime

Training on User Data

No

Risk Factors

  • E-commerce order data processed
  • Centralized customer interaction history
  • Third-party app marketplace integrations

Security Recommendations

  • Audit marketplace app permissions
  • Limit order data exposure
  • Review automated response templates

Compliance

SOC 2
GDPR
HIPAA

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