Freshsales AI
Medium RiskSales
AI-powered CRM by Freshworks with lead scoring, deal insights, and predictive contact scoring.
4
Risk Score
(1-10 scale)
Data Handling
Storage Location
US servers
Retention Policy
Account lifetime
Training on User Data
No
Risk Factors
- ⚠Contact and deal data processed
- ⚠AI scoring may introduce bias
- ⚠Integration with Freshworks ecosystem
Security Recommendations
- ✓Validate AI scoring for bias
- ✓Review Freshworks data sharing
- ✓Implement role-based CRM access
Compliance
SOC 2✓
GDPR✓
HIPAA✗
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