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Dixa

Medium Risk

Customer Support

AI-powered conversational customer service platform

4
Risk Score
(1-10 scale)

Data Handling

Storage Location

EU cloud servers

Retention Policy

Per contract terms

Training on User Data

Not used for training

Risk Factors

  • Data shared with third-party AI providers
  • Cross-border data transfers
  • Account data stored in cloud infrastructure

Security Recommendations

  • Review data processing agreements before use
  • Regularly audit connected integrations
  • Limit sharing of confidential information

Compliance

SOC 2
GDPR
HIPAA

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