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Botpress

Low Risk

Customer Support

Open-source AI-powered chatbot building platform

3
Risk Score
(1-10 scale)

Data Handling

Storage Location

Canada cloud servers

Retention Policy

Until account deletion

Training on User Data

Not used for training

Risk Factors

  • ⚠Potential exposure of sensitive information
  • ⚠AI model may retain conversation patterns
  • ⚠Employee data may be processed

Security Recommendations

  • ✓Regularly audit connected integrations
  • ✓Opt out of AI training where available
  • ✓Monitor API access and usage logs

Compliance

SOC 2✗
GDPR✓
HIPAA✗

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