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Birdeye Social

Low Risk

Social Media

AI platform combining social media management with reputation and review management.

3
Risk Score
(1-10 scale)

Data Handling

Storage Location

US servers

Retention Policy

Until deletion

Training on User Data

No

Risk Factors

  • ⚠Customer review data aggregated
  • ⚠Business reputation data sensitive
  • ⚠Location data for multi-location businesses

Security Recommendations

  • ✓Configure location-based access
  • ✓Protect customer review responses
  • ✓Audit reputation data sharing

Compliance

SOC 2✓
GDPR✓
HIPAA✗

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